Returns & Exchanges

At PÜR Minerals, we want you to love your clean beauty routine, which is why we offer a 30-day satisfaction guarantee on all products purchased through our official store. If a product doesn't meet your expectations, we are happy to facilitate a return or exchange to ensure your complexion stays radiant.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Your Items

  Choose the specific mineral makeup or skincare items you wish to return and indicate if you would prefer a refund or a different shade exchange.

• 3.
  Pack and Label

  Securely pack the items in their original packaging if possible, and print the prepaid shipping label provided via email.

• 4.
  Ship and Refund

  Drop your package at any authorized carrier location; once our warehouse receives and inspects the items, your refund will be processed within 7-10 business days.